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Having an allergen management plan is crucial primarily for preventing allergen cross-contact. Cross-contact occurs when allergens inadvertently come into contact with foods that do not contain those allergens, posing a significant health risk to individuals with food allergies. An effective allergen management plan includes strict protocols for food preparation, handling, and storage, ensuring that allergenic ingredients are clearly identified and separated from non-allergenic foods.

By implementing such a plan, food service establishments protect their customers by significantly reducing the likelihood of allergy-related incidents. This not only helps safeguard the health of those with allergies but also fosters customer trust and loyalty, as diners feel confident that their safety is prioritized.

While other factors like compliance with local laws and operational efficiency are important, the primary focus of an allergen management plan is directly tied to health and safety concerns related to food allergies.